In accordance with the provisions of the Mexican Federal Law on the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares), Narvalla Innovacion S.A.P.I. de C.V. provides you with the following privacy notice.
Narvalla Innovacion S.A.P.I. de C.V. is responsible for the use and protection of your personal data. In this regard, and in compliance with the legal obligations set forth in the Federal Law on the Protection of Personal Data Held by Private Parties, this instrument informs data owners of the information collected about them and the purposes for which such information will be used.
In addition to the above, we inform you that Narvalla Innovacion S.A.P.I. de C.V. has its registered address at:
Local 13, Col. Los Olivos, Gomez Palacio, Durango, C.P. 35049
Purposes of data processing
The personal data we collect from you will be used for the following purposes, which are necessary to establish our relationship with you, as well as to fulfill the services and/or orders you request:
The personal data collected on a website may be used for a variety of purposes, which must be clearly specified to the user in the privacy notice. The most common purposes are described below:
- Provision of services: Using the data to deliver the services requested by the user, such as registering on a platform, purchasing products, subscriptions, or access to content.
- Communication with the user: Contacting the user to provide information related to their account, changes to services, order confirmations, or technical support.
- Advertising and marketing purposes: Sending promotions, newsletters, surveys, or personalized offers based on the user's interests, provided that the user has given their consent.
- Website and user experience improvement: Analyzing browsing behavior and site usage to optimize features, design, and content.
- Compliance with legal obligations: Using the data to comply with legal obligations or requirements from competent authorities.
- Fraud prevention and security: Verifying the user's identity and protecting both their information and that of the site against possible unauthorized access or fraudulent activities.
Personal data we collect
To carry out the purposes described in this privacy notice, we will use the following personal data:
- Identification data: full name, date of birth, sex, nationality.
- Contact data: email address, phone number, address.
- Access and authentication data: username, password, and other access identifiers.
- Billing and payment data (in the case of purchases): billing address, bank card number (this data may be managed by a secure third party).
- Browsing data: IP address, browser type, pages visited, visit duration, cookies, and similar technologies.
- User preferences: products or services of interest, purchase or browsing history, account settings.
Furthermore, we inform you that your personal data will not be shared with any authority, company, organization, or person other than us, and will be used exclusively for the purposes stated herein.
ARCO Rights
At any time, you have the right to know what personal data we hold about you, what we use it for, and the conditions of the use we give it (Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification). You also have the right to have your information removed from our records or databases when you consider that it is not being used appropriately (Cancellation), as well as to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, the corresponding request must be submitted through the following email address: info@narvalla.com
This will also serve to learn about the procedure and requirements for exercising ARCO rights; however, the request to exercise these rights must contain the following information:
- Name of the applicant
- Phone number of the applicant
- Content or reason for the request
- Signature of the applicant
The response to the request will be provided within 15 days from its receipt and will be communicated via email.
Personal Data Department
The contact details of the person or department in charge of processing ARCO rights requests are as follows:
a) Name of the responsible person or department: Administration
b) Address: Local 13, Col. Los Olivos, Gomez Palacio, Durango, C.P. 35049
c) Phone: +528141518719
d) Email: info@narvalla.com
Revocation of consent
Please note that at any time you may revoke your consent to the use of your personal data. Likewise, you may revoke any consent you have granted us for the processing of your personal data. However, it is important to bear in mind that we may not be able to address your request or stop the use immediately in all cases, as it is possible that some legal obligation may require us to continue processing your personal data. You should also consider that, for certain purposes, revoking your consent may mean that we can no longer provide the service you requested, or the termination of your relationship with us.
To revoke the consent you grant hereby, or to limit its disclosure, the corresponding request must be submitted through the following email address: info@narvalla.com
You may also request information regarding the procedure and requirements to revoke consent, as well as to limit the use and disclosure of your personal information; however, these requests must contain the following information:
- Name of the applicant
- Phone number of the applicant
- Content or reason for the request
- Signature of the applicant
The response to the request will be provided within 15 days from its receipt and will be communicated via email.
Changes to the privacy notice
This privacy notice may be subject to modifications, changes, or updates arising from new legal requirements; from our own needs regarding the products or services we offer; from our privacy practices; from changes to our business model; or for other reasons. We therefore undertake to keep you informed of any changes this privacy notice may undergo; however, you may request information as to whether it has undergone any change through the following email address: info@narvalla.com
Narvalla Innovacion S.A.P.I. de C.V.